DELIVERY TERMS
Currently, we can only send orders to street addresses in East and West Malaysia. We do not deliver to any PO Box address. We are working on shipping to International addresses and will inform you as soon as this service is available.
ENJOY! FREE STANDARD SHIPPING on all orders above RM150 in a single order. For shipments totaling less than RM150, there is a delivery charge .The following rates are:
West Malaysia 1st (1) one kg: RM8.00 Subsequent kg: +RM3.00 East Malaysia 1st (1)one kg: RM15.00 Subsequent kg: +RM15.00
DELIVERY POLICY
There will be (2) two attempts made to deliver your parcel. If at all these (2) two attempts fail, a note will be placed in the recipient’s mailbox.
Business Days
Monday – Friday, excluding public holidays and weekends within Malaysia. Orders must be placed before 12pm to be processed on the same business day.
Processing Time
Orders received between Monday and Friday are usually processed the same day or by the end of next business day. Orders received on Saturday are usually processed by the end of Monday and Sunday are usually processed by end of Tuesday.
All expedited priority orders must be placed by 12 noon to be processed on the same business day. If placed after this, your order will be processed the following business day.
General Delivery Times
Orders shipped to the West Malaysia can be expected much sooner than the estimated maximum delivery time. The majority of orders shipped to the East Malaysia can be expected within 2 – 4 business days.
MULTIPLE ADDRESS DELIVERY
We are currently only able to deliver to one delivery address per order. If you’d like to deliver to multiple addresses, please place a separate order for each delivery address.
